Frequently Asked Questions

For SimplyMEPIS 11.0 we at least the following:

  • Intel Pentium or equivalent including Xeon, AMD or AMD64 processor
  • A bootable DVD drive
  • 4 GB available hard drive space
  • 512 MB RAM

The 64 bit versions of MEPIS will only work with a 64 processor.

If your system only meets the minumum requirements, performance may be poor and it may be necessary to manually adjust the installation configuration.

MEPIS ISO files for SimplyMEPIS 11.0 are around 1.4 GB in size. You need a DSL connection or better to download in a reasonable amount of time, but we have had reports of dedicated users successfully downloading via dialup. In one case it took over a week for the download to complete!

MEPIS works just as well on laptops as it does on dekstop computers, except that special buttons and some power management features do not work on some models.

MEPIS LLC is a company established to better develop, promote, and support MEPIS Linux. Both were founded by Warren Woodford, a computer industry veteran.

View Warren Woodford's profile

Strictly speaking, Linux is an open source computer operating system invented by Linus Torvalds but often the term Linux is used generically to refer to the operating system combined with useful software applications.

For example, in common business language, MEPIS might be described as a brand and SimplyMEPIS a desktop Linux product. This means that it includes the operating system and software applications, assembled with great attention to design details, in order to give you an enjoyable, safe, and secure desktop computing experience.

As of this writing, MEPIS does not sell on eBay or on any other auction site. MEPIS sells direct only through the MEPIS Store. If someone has sold you a MEPIS CD on eBay, you have probably purchased an older version, produced from inferior materials, and distributed illegally.

It is preferred that you contact MEPIS using the Contact The MEPIS Store form in the Store Menu or you may be able to reach us by calling +1.304.288.0993 during regular business hours (US East Coast time).

MEPIS sends notifications by email. If your email address was incorrect or your email account has aggressive spam blocking, it may improperly delete or redirect email coming from the MEPIS Store. You should receive a purchase receipt within minutes of making a purchase.

When you buy a subscription, the download instructions will be available when you return to the MEPIS site after making your payment at PayPal. Please save a copy of the instructions on your computer for future reference.

If you do not receive an expected message, first you should verify that you used a valid email address when placing your order and that the email account is not full or blocked. If you're sure your email address is ok, then if you contact MEPIS and describe your situation, if necessary we can manually send information directly to you.

This is very important to remember! The charge should appear as "MEPIS" or "MEPIS LLC." If you have a question about a charge, contact MEPIS via the Contact Form or by phone.

MEPIS is NOT able to process checks or money orders. Please do not attempt to place orders by mail or phone.

There are several possible reasons your charge may be declined:

* Your information may be entered incorrectly
* Your bank may have an older billing address on file
* You may have forgotten to enter the 3 digit card code
* You may be over your daily limit
* Your bank may have disabled internet transactions
* PayPal may be having difficulties

The Coupon Code was issued in 2004. We did not receive any income when you purchased the book, and we no longer honor the coupon.

On the desktop, click on INSTALL MEPIS and follow the instructions.

You will need to use the entire disk for MEPIS or have at least 3 GB available for repartitioning. If you need to create partitions for MEPIS, use gparted which can be started at Step 1 in the installation process.

Simply click on the Get Help link in the menu above to find out how to get help, help others, etc.