USB dongle Smartkey doesn't work
Posts: 97
Hi all,
I have a usb dongle Smartkey which I have to use in order to work with one of my app. This app is a typical windows one, and I managed to install it with wine (it seems to work ok). The dongle comes from the Eutron factory, which provides drivers for linux up to kernel 2.6.9.x. Mepis 6 runs on my machine with kernel 2.6.10.x and the dongle doesn't work with it, even if mepis sees the dongle
root@2[~]# lsusb
Bus 004 Device 002: ID 044e:3007 Alps Electric Co., Ltd
Bus 004 Device 001: ID 0000:0000
Bus 003 Device 003: ID 073d:0000 Eutron S.p.a. (<-- this is the dongle)
Bus 003 Device 001: ID 0000:0000
Bus 002 Device 001: ID 0000:0000
Bus 001 Device 004: ID 05e3:0702 Genesys Logic, Inc. USB 2.0 IDE Adapter
Bus 001 Device 001: ID 0000:0000
How can I manage the device in order to make it work = to be recognized from my app when I run it? Thanks for your help!
yours
zu

how to look at these things
Posts: 4864
open a konsole on your desktop. (Alt-F2, type konsole in the space and [enter].
change to the root user
type su and put in the password when asked.
now type in
tail -f /var/log/messages
and press [enter]
the last 10 lines of the log file come up, and when something new happens, it will be added to the bottom
now lets watch what is or isn't happening on the usb bus
plug in your usb stick
this happens with mine
Sep 16 20:37:54 localhost kernel: [17229406.268000] usb 1-3: new high speed USB device using ehci_hcd and address 5
Sep 16 20:37:54 localhost kernel: [17229406.400000] scsi2 : SCSI emulation for USB Mass Storage devices
Sep 16 20:37:59 localhost kernel: [17229411.412000] Vendor: SanDisk Model: Cruzer Mini Rev: 0.1
Sep 16 20:37:59 localhost kernel: [17229411.412000] Type: Direct-Access ANSI SCSI revision: 02
Sep 16 20:37:59 localhost kernel: [17229411.412000] SCSI device sdb: 250879 512-byte hdwr sectors (128 MB)
Sep 16 20:37:59 localhost kernel: [17229411.416000] sdb: Write Protect is off
Sep 16 20:37:59 localhost kernel: [17229411.420000] SCSI device sdb: 250879 512-byte hdwr sectors (128 MB)
Sep 16 20:37:59 localhost kernel: [17229411.424000] sdb: Write Protect is off
Sep 16 20:37:59 localhost kernel: [17229411.424000] sdb: sdb1
Sep 16 20:37:59 localhost kernel: [17229411.428000] sd 2:0:0:0: Attached scsi removable disk sdb
Sep 16 20:37:59 localhost kernel: [17229411.428000] sd 2:0:0:0: Attached scsi generic sg1 type 0
Sep 16 20:38:03 localhost kernel: [17229414.964000] UDF-fs: No VRS found
Sep 16 20:38:03 localhost kernel: [17229414.972000] UDF-fs: No VRS found
Sep 16 20:38:03 localhost kernel: [17229415.088000] Unable to identify CD-ROM format.
Sep 16 20:38:03 localhost kernel: [17229415.200000] Unable to identify CD-ROM format.
and then the system mounts the usb stick and puts an icon on the desktop, and opens it in konqueror.
could you do that and post back here with your results?
thanks for your post. I have
Posts: 97
thanks for your post. I have not the possibility to be in front of my machine at this time, but I look forward to give you more infos on my machine. Again, thank you very much and see you soon
yours
zu
Finally, I had the
Posts: 97
Finally, I had the possibility to be in front of my MEPIS machine and to do some test:
the var/log/messages gives me:
usb 1-1: new high speed USB device using uhci-hcd address 11
but the problem is that my system doesn't mount the usb dongle anywhere when I plugged the usb when Mepis is running. I tried to shutdown mepis and to plug the usb dongle before starting mepis, but I got the same issue.
The program which I want to use with mepis (it's a win-prog. 32 bits which I install with wine) needs this usb dongle in order to start (and only in order to start); but when I start it, I get an issue becaus it doesn't seem to be able to communicate with the dongle. I also tried to install the win-driver for the dongle (with wine), but it doesn't work, too.
I think that it is only a matter to mount the stick; f.ex. in my win-xp machine, I plug the dongle without installing anything, and I run the app., which is talking with the dongle, and which then starts.
This behaviour is new to me: I am used to see the app. not working because linux doesn't recognize the dongle. The charming with Mepis is, that this is the only linux-distro which correctly recognizes my dongle, so that I hope to mount it on my machine in order to use this app. It would fantastic to me, because it is the last app. that I can't use with linux; if we get the dongle mounted, I can do a complete shift in linux. Guys, it would be great!!!
thanks a lot for your help!
yours
zu
so far I am, I have the
Posts: 97
so far I am, I have the impression that Mepis can't mount the USB-dongle just because it has no partition which can be recognized. I am now looking for a way in order to make the usb-dongle mounted.
thanks for help!
yours
zu
... to no avail... I send an
Posts: 97
... to no avail...
I send an email to the company (Eutron) in order to know more about the driver for the smartkey, but I don't have an answer at this time. I keep you inform by the way of this forum, thank you.
yours
zu
after trying to use the
Posts: 97
after trying to use the Eutron usb token with VMware Desktop, it seems that wmware doesn't handel it well. As Mepis recognizes the Eutron usb token, but for some reason doen't want to mount it, I can just please all the great people of this community to develop a driver for such kind of usb dongle. It would be just great!
yours
zu

udev rules
Posts: 4864
your system needs a udev rule to tell it what to do with the dongle.
i don't know how to write them but if you google for
"Eutron USB" "udev rule"
you coudl find someone who knows the answer
Thank you very much drlizau,
Posts: 97
Thank you very much drlizau, a very intersting insight, because even if it didn't change the result of my tests, it leads me to approach the problem at another side. So my procedure:
1. I install openct in order to be sure to have the best possible support of my Eutron USB dongle;
2. I plug the Eutron USB dongle in one of my usb and here is the message in the /var/log/messages:
usb 2-1: new low speed USB device using uhci_hcd and address 4
then means: everything is fine... bluffed am I.
3. running the winapp.exe with wine in Konsole, to no go; looking at the error message; last line ends with this:
fixme:ole:OLEPictureImpl_SaveAsFile (0x7fd94b68)->(0x7fdc3d28, 0, (nil)), hacked stub.
Then my question: Is it possible that this kind of app doesn't run with wine because of a font problem? or a OLE one? or smthg related to this kind of problem...?
yours
zu
sorry for the type: I should
Posts: 97
sorry for the type: I should say mepis 6 with kernel 2.6.15.x
yours
zu