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realtek/intel sound card troubles


Posts: 12

Hi,

I recently installed mepis on my laptop. It's a toshiba satellite p200. Linux currently has no sound, so I downloaded an audio pack for linux from the Realtek site (my card, according to Toshiba and Windows, is Realtek HD Audio).

Unpacking it in the terminal per its instructions, it tells me I have intel 82801G (ICH7 family) HD audio. Because Realtek is not an option, I accept this, and it successfully installs an audio pack, but KMixer now says 'mixer cannot be found,' and I still have no sound. This discrepancy makes me think I have the wrong pack, but there is no other offered by RealTek, and I find it hard to believe that I actually have an intel card (?)

here's where I got the pack from...
http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownTypeID=3

Thanks for the help

james e. thompson's picture

sound

What version of Mepis are you running ? From what i read that p200 does have intel hda audio chip. Later kernels probably 2.6.18 & later have built in support, so your version is important for any possible help.

jim

Sorry, didn't think to give

Sorry, didn't think to give my version.

I'm running SimplyMepis v6.5.02 x64

Thanks again,

james e. thompson's picture

Ok its 6.5

But the plot thickens, after reading a few posts it seems they used at least two different sound chips in that laptop. So we might as well do a lspci in konsole & a lsmod command to see what Mepis seems to find. Just copy and paste the files here. Maybe a secondary model # on the bottom of your rig will narrow down the possibilities too. If you have winders installed it might help to glean a little info there too in control panel.

jim

Here's lspci... 0000:00:00.0

Here's lspci...

0000:00:00.0 Host bridge: Intel Corporation Mobile 945GM/PM/GMS/940GML and 945GT Express Memory Controller Hub (rev 03)
0000:00:01.0 PCI bridge: Intel Corporation Mobile 945GM/PM/GMS/940GML and 945GT Express PCI Express Root Port (rev 03)
0000:00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 02)
0000:00:1c.0 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 1 (rev 02)
0000:00:1c.1 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 2 (rev 02)
0000:00:1c.2 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 3 (rev 02)
0000:00:1d.0 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI #1 (rev 02)
0000:00:1d.1 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI #2 (rev 02)
0000:00:1d.2 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI #3 (rev 02)
0000:00:1d.3 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI #4 (rev 02)
0000:00:1d.7 USB Controller: Intel Corporation 82801G (ICH7 Family) USB2 EHCI Controller (rev 02)
0000:00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e2)
0000:00:1f.0 ISA bridge: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge (rev 02)
0000:00:1f.2 IDE interface: Intel Corporation 82801GBM/GHM (ICH7 Family) Serial ATA Storage Controller IDE (rev 02)
0000:00:1f.3 SMBus: Intel Corporation 82801G (ICH7 Family) SMBus Controller (rev 02)
0000:01:00.0 VGA compatible controller: nVidia Corporation G70 [GeForce Go 7600] (rev a1)
0000:04:00.0 Network controller: Intel Corporation: Unknown device 4229 (rev 61)
0000:05:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E PCI Express Fast Ethernet controller (rev 01)
0000:06:04.0 CardBus bridge: Texas Instruments PCIxx12 Cardbus Controller
0000:06:04.1 FireWire (IEEE 1394): Texas Instruments PCIxx12 OHCI Compliant IEEE 1394 Host Controller
0000:06:04.2 Mass storage controller: Texas Instruments 5-in-1 Multimedia Card Reader (SD/MMC/MS/MS PRO/xD)
0000:06:04.3 0805: Texas Instruments PCIxx12 SDA Standard Compliant SD Host Controller

and lsmod...

Module Size Used by
ppdev 8584 0
ipv6 248960 12
fan 5000 0
thermal 13708 0
hotkey 11464 0
acpi_sbs 22680 0
ac 5512 1 acpi_sbs
video 16776 0
container 4864 0
i2c_acpi_ec 5888 1 acpi_sbs
pcc_acpi 14080 0
button 7072 0
tc1100_wmi 7432 0
dev_acpi 12932 0
battery 10120 1 acpi_sbs
sony_acpi 5908 0
ndiswrapper 220288 0
cpufreq_userspace 7904 0
cpufreq_powersave 2944 0
cpufreq_ondemand 8104 0
speedstep_centrino 6080 1
freq_table 5056 1 speedstep_centrino
processor 24104 2 thermal,speedstep_centrino
dm_mod 47816 1
md_mod 60664 0
af_packet 19852 2
fuse 42160 3
parport_pc 33904 0
lp 11712 0
parport 35084 3 ppdev,parport_pc,lp
joydev 10112 0
ohci1394 30412 0
yenta_socket 25612 0
rsrc_nonstatic 11136 1 yenta_socket
psmouse 34820 0
sdhci 13312 0
nvidia 7755040 22
serio_raw 7428 0
pcmcia_core 36644 2 yenta_socket,rsrc_nonstatic
mmc_core 25988 1 sdhci
r1000 15616 0
intel_agp 22712 1
i2c_core 19712 2 i2c_acpi_ec,nvidia
uhci_hcd 30112 0
shpchp 42400 0
pci_hotplug 26896 1 shpchp
evdev 10880 2
ipt_limit 3456 2
ipt_state 2944 66
ipt_LOG 7168 2
ipt_REJECT 5760 2
ip_conntrack_irc 7136 0
ip_conntrack_ftp 7784 0
ip_conntrack 48040 3 ipt_state,ip_conntrack_irc,ip_conntrack_ftp
nfnetlink 6600 1 ip_conntrack

Laptop is Satellite P200-PSPBGU

So allegedly the card is intel. It should work fine with ALSA support then, I think, and I have installed and updated ALSA via synaptic, but my Kmix (and everyone else) don't seem to detect the hardware.

Hardware detection seems to be a problem (or something I don't know how to handle properly in linux, more likely) elsewhere as well. My graphics card and PCI driver work great, but my wireless card (Intel Wifi Link 4965 AGN) doesn't seem to be detected either (if this sidenote complicates things, please feel free to leave it out) isn't detected either. I thought intel software would be the easiest to get working in linux?

Hopefully you can enlighten me,
Thanks,

Realtek sound problem

Hi Gudo,
I have a Lenovo C200 intel celeron laptop that I had trouble with Mepis 6.5 using same sound chip as yours intel 82801G (ICH7 family). In the end I got it working with Feisty Fawn ubuntu but still had to go into ubuntu forum and found instructions on how to get it working.
The good news is on Mepis 7.0 beta 2 the sound works straight away from live cd so it looks like alsa or warren have now fixed this problem. Try the new beta to see if it works for you.

John

james e. thompson's picture

Here's lspci...

Yep looks like an intel sound chip and i see no modules loaded for sound. So if possible the best thing i can think of now is try to remove what you installed then reboot & see if the mixer shows up again. In the back of my mind i keep thinking you just had a setting problem from the start, as the mixer icon went away when you installed that other driver.

If after removal of driver and reboot no mixer try a modprobe snd_hda_intel in konsole as root. If mixer shows up try playing with mixer settings something could be muted or otherwise set too low to hear. And by all means if that fails and you have a fast connection try the 7.0B2 cd it uses a later kernel. Let me know what you find.

jim

thanks to you both for the

thanks to you both for the help.

To Jim - I believe you, it's entirely possible that i just messed something up in configuration, but on the plus side..

To both - my connection here at school is a T3 line, so I went ahead and downloaded version 7. Great success! The sound card was detected automatically and I now have control of it.

On the negative side -
04:00.0 Network controller: Intel Corporation Unknown device 4229 (rev 61)

represents my wireless card, the last missing link Sticking out tongue

It's (definitely this time) a Wifi Link 4965AGN.

the driver for it (to the best of my knowledge) is located here:
http://intellinuxwireless.org/?p=iwlwifi&n=downloads

So I'm going to attempt to follow the steps given on that website for installing the framework necessary for this driver, and finally the driver. Anyone with similar hardware might make use of that link Shocked

As far as audio goes, case closed (though I'm not quite sure still what went wrong in 6.5), and thanks so much to the both of you for your help.

james e. thompson's picture

thanks to you both for the

You are welcome! I think you may have to use ndiswrapper for wifi from what i have read. See the wiki for particulars.

good luck jim

ndiswrapper did the trick (I

ndiswrapper did the trick (I think), as I now have working wireless on my pc, but it seems to have sparked a totally separate boot issue, which I'll raise in another thread instead of hijacking this one further ^_^

As far as sound (and wireless) problems go, thanks again for the advice, and case closed Sticking out tongue

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