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thunderbird authentication failed


Posts: 59

my isp says it is not their fault that I cannot access e-mail, I have to disable password or something.
can anyone help? (password authentication failed)

Pantheus's picture

thunderbird authentication failed

In T'Bird, under your mail account check View Settings for this account | SERVER SETTINGS | UNcheck Use secure Authentication

This should do it, if I've interpreted what you and the ISP are saying.

Ken
--
In a world without walls and fences nobody needs Windows and Gates!
User #104362 with the Linux Counter, http://counter.li.org

www.bluegrasscountry.org
tried that, didn't work. it wasn't checked to begin with.

curiously, I've had the same e-mail problem using pclinuxos, but not this problem using xandros. the sound players are better in mepis, and I'd like to stay here.

any other ideas? it says 'sending of password did not succeed. authentication failed."

Bad Dog's picture

Re: thunderbird authentication failed

zipidachimp wrote:
my isp says it is not their fault that I cannot access e-mail, I have to disable password or something.
can anyone help? (password authentication failed)

================
Could you please give the name of your e-mail server(pop.uknowho.com), then may be I can look up what they want.

www.bluegrasscountry.org
server is 'shawmail.vc.shawcable.net'
thanks

Bad Dog's picture

Re:

zipidachimp wrote:
www.bluegrasscountry.org
server is 'shawmail.vc.shawcable.net'
thanks

=======================
Have you seen this page?
http://ads-ftp.corusent.com/customercare/faq.htm#email

foxmulder's picture

thunderbird authentication failed

Hello

Just in every case:

Are you sure you have entered correct password ?
Did you checked thunderbird to remember your password ?

Have you tried removing the password from the list of Managed Passwords in Thunderbird?
edit - preferences -advanced -view saved passwords

re: authentication failed

Are you certain you're not trying to access a webmail server using POP3 protocol?

www.bluegrasscountry.org
what's a pop3 protocol?
thanks for all the suggestions, but nothing has worked.

I'll try removing the account and starting over. the answer is out there!

foxmulder's picture

Re:

zipidachimp wrote:
the answer is out there!

So is the truth Smiling

Good you got it working

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